Privacy Policy
Last Updated: November 27, 2025
At Oceanflo (Om Sai Ram Aqua Products), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclosure, and safeguard your data when you visit our website or purchase our RO water products, in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We collect information to provide you with seamless delivery of our mineral water products. This includes:
- Personal Information: Name, email address, phone number, and delivery address.
- Business Information: Company name and GST number (for bulk corporate orders).
- Usage Data: Information on how you access and use our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
Your data is used strictly for legitimate business purposes:
- To process and deliver your water orders efficiently.
- To communicate with you regarding order status, updates, and customer support.
- To comply with FSSAI (Food Safety and Standards Authority of India) regulations regarding traceability of food products.
- To improve our website functionality and user experience.
3. Data Protection & Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Logistics partners for product delivery.
- Legal Authorities: If required by law, court order, or governmental regulation (e.g., FSSAI audits).
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
6. Your Rights
As a user in India, you have the right to review the information you have supplied to us and ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Support Team: